After a failed attempt at another orthodontist, we reached out to Cook Orthodontics. The front end staff was amazing. On consultation day we met Dawn. She was so outgoing and communicated directly with our child. She explained everything that would occur during the appointment and provided a boost of confidence that our child needed. Dr. Cook advised us (as we already knew) that our child did in fact need dental work. Dr. Cook was even honest enough to advise that our child would need to wait an additional 6 months before he could start the process due to needing time for some of the baby teeth to fall out. We were given a detailed breakdown of what treatment was needed for our child. He also included an estimate, insurance coverage and payment options available. Our visit was a success. My child left with a smile on their face and said that they wished we would have visited Dr. Cooks office first.